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Ecosystem

Strategy 4
Driving the organizational
into a High Performance Agency

Enhancing Elevate management Drive the organization
Smart People to Smart Office to be effective according
to the standard

11 Processes have been developed Develop technology systems for 90.76 points
and affected SME Journey, including: in-house operations, including:
out of 100
1. Planning Yearly PR plan The results of Integrity and
2. PR news through different VDI system Transparency Assessment (I.T.A.)
channels Secure Drive Documentation by the Board of Directors
3. PR services Management System B.E. 2565 by Prevention and
4. Advice and sharing Electronic documentation Suppression of National
5. SMEs member registration system signed in e-signature Corruption (P.P.D.)
6. Develop SME One ID format. Performance evaluation of
7. Benefits development Develop an evaluation system working capital for the fiscal
8. Academy 365 knowledge (D Performance). year 2565 by the Central
9. Develop SME CONNEXT Accounting Department, which
10. Follow up and evaluate SME has a self-evaluation score at
11. Stakeholder exploration • 5-Year Human Resources 4.6654 points
Management Plan From total score at 5
Achieved 9 Plans (B.E. 2566 - 2570).
Organization development according
to PMQA 4.0 • 5-Year Operation plan of Infosys Co., Ltd.
OSMEP (reviewed from B.E 1. The number of respondents improved by 511
1. Strengthening corporate culture. 2566 - 2570) and the MPC’s respondents.
2. The number of respondents answered the
2. Survey of Service Provider / action plan B.E. 2566 satisfaction questionnaire rotal 2,010
Stakeholder expectations. respondents.
3. Elevation of the House of • Organizational development MSME receives benefit from service
Representatives to be a digital planning according to 1 participation in a project from an MP
organization. PMQA 4.0 of B.E. 2566 for and business improved by 98.43%
4. Establishment of a personnel tie. application for evaluation
5. Enhancement of virtue and of government 4.0 2 The satisfaction scenario is at the
transparency. • Development of a high- highest level at the average is 4.32
6. Promotion of public and local potential management points or 86.45%
networks. system (Talent Management Policy Awareness Survey Results of OSMEP
7. Cost reduction System). in promoting the country's MSME Or
8. Personnel development supports 85.92%, with 1,035 respondents from
knowledge skills in the 21 • Provision of Succession Plan. 4 groups:
st
century, according to PMQA 4.0 • Development and
9. Raising the knowledge enhancement of employee
management system to the engagement. MSME Partner Mass media People
corporate level. Entrepreneur

Annual Report OSMEP 2022 77